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Questions about your order or our products? Click “Get Help" Below

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Service Hours: Mon - Fri/ 8:00AM - 5:00PM (PST)

SALES

If you have a sales question and would like to speak to a product specialist, please call 800-560-6203.

CUSTOMER SERVICE

For faster service, please click the "GET HELP" button above to view a list of our FAQs and get answers to common questions. Existing customers can also log in to the Customer Center to view orders, get tracking, cancel orders, create returns, and much more. If you still cannot get the answers that you need you can contact us through the Customer Center.

TECHNICAL SUPPORT

If you are having technical issues with your product, please contact the manufactur support team directly at 855-326-5527 / sales@ecollar.com

The product support team is available to you 7 days a week from 8am to 7pm during the week and 11:00am to 3pm on weekends EST