Need Help?


Service Hours: Mon - Fri/ 8:00AM - 4:00PM (EST)

If you have not placed an order and have pre-order questions you may call us at 800-560-6203

Customer Service

Service Hours: 24/7

Get fast answers with our new Amazon-like Customer Service Center:

  • View Orders
  • Get Tracking
  • Cancel Orders
  • Create Returns
  • And much more

If you still cannot get the answers that you need you can open a support ticket.

Technical Support

Mon-Fri from 8am to 5:30pm and 11:00am to 3pm on Saturdays EST

Warranty Issues

Have technical issues with your current Educator Collar product? If you currently own an Educator Collar product and need help, you can call the product support team for assistance at 260-357-0051